2. Does Jackson Electric do small residential repairs?
Yes. We do all types of electrical and heating/cooling repairs for both residential and commercial customers. We service all brands of equipment and feature Carrier. We can do anything from replace a light switch in your home to wiring your office building.

3. How can I save money and lower my energy cost?
One way to save money and energy is to keep your existing system operating at peak efficiency through the Jackson Electric Service Contract plan. Another way to save money and energy is to replace old inefficient equipment with high efficient equipment that will also provide greater comfort levels within the conditioned space.

4. How do I know what size system to buy?
Square footage of the area to be conditioned is only one criteria to be considered. Some of the other factors are shading, direction the structure faces, insulation, and window area. Jackson Electric can conduct a study and determine the exact size system required.

5. Are all systems the same as long as they have the same heating/cooling capacity?
No. Just like automobiles, there are many different selections within each size and brand. These selections range from standard efficient units to super high efficient units. Warranties range from one year parts and labor up to ten years parts and labor. Units can heat with gas, electric, heat pumps, or hot water.

6. Why should I replace my system instead of repairing it?
Due to the recent improvements in equipment, older systems are more costly to operate than the new high efficient systems. The refrigerant used in older systems in now being phased out and will no longer be available in the near future. Additionally, new systems can have a parts and labor warranty that will eliminate repair costs for up to ten years.

8. The refrigerant in my unit is being banned by the government. How will that affect me?
The government has banned R-22 refrigerant because it damages the Ozone Layer. This has caused the supply to drop and the price to rise rapidly. You also have to have a Federal license to by this refrigerant. Jackson Electric has a system that uses the new refrigerant that meets all the government specification and will be available for many years.

9. What is a Service Contract and why should I have one?
The Jackson Electric Service Contract is a maintenance agreement that provides two services per year for your heating/cooling system. This service is deeply discounted and allows you a 10% discount on all other work, a free filter with each service, and Preferred Customer status.

10. Will Jackson Electric service and repair my equipment even though you did not install it?
Yes, we can service and repair all brands and types of equipment.

11. What do I do if I have a problem after normal office hours?
During normal office hours, you will always be greeted by a real live person. But after hours you will get our wonderful machine. You can leave a work order for the office or have a technician call you. We can provide emergency service on electrical and heating/cooling problems as well.

12. What type of payment plan do you offer?
Several types of financing plans are available with approved credit. We offer Carrier financing on repairs or replacement of Carrier equipment, Alabama Power Company financing on heat pump systems, and Alabama Gas Company on gas heating and/or electric cooling equipment. We also accept cash, check, or credit cards.